Automation stories

Banks are hitting old systems, poor data and regulatory hurdles as AI pilots stall, with most projects still stuck in test mode.

eCommerce firms boost AI budgets as 73% of leaders say they are not ready, with UK and US groups citing culture, rules and old systems.

Backbase wins Forrester Leader status and customer favourite as its AI-native Banking OS gains traction with more than 120 banks worldwide.

Telecoms risk misfiring on AI if they focus on rapid deployment over redesigning workflows, governance and data readiness, survey finds.

Eir business to shift managed services onto ServiceNow AI Platform in multi-million-euro deal targeting public sector, enterprises and SMEs.

OpenAI unveils Symphony, an open-source spec that turns issue trackers into agent control planes and boosted landed pull requests by 500%.

Forrester says the biggest AI breakthrough will come from systems that perceive and act in the real world, not humanoid robots.

Forrester urges B2B firms to rethink marketing, sales and metrics as AI agents reshape how buyers search, compare and choose suppliers.

SAS adds a private-preview supply chain agent and other AI tools, backed by USD $1 billion investment, for manufacturing, retail and finance.

SAS updates its data management portfolio with cloud-native tools to improve governance, cut data movement and support analytics and AI.

FPT and Intel partner on an AI-driven factory system aimed at boosting throughput, cutting bottlenecks and enabling smarter production decisions.

DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.

Oracle NetSuite rolls out AI coding skills for developers, aiming to speed custom app building and reduce errors across 25 platforms.

EY names 1Kosmos Chief Executive Officer Hemen Vimadalal as a finalist for its 2026 Entrepreneur Of The Year New Jersey award.

AICPA and CIMA unveil global AI training for finance staff as firms seek to turn automation and generative tools into measurable gains.

Irish IT workers face mounting stress as staffing shortages, legacy systems and AI demands push teams to breaking point, survey finds.

team.blue widens AI push with new tools for booking, compliance, website creation and data analysis across four brands.

TCS deepens Google Cloud partnership with four new AI products aimed at speeding enterprise automation, factory efficiency and cyber defence.

AI tools may help construction firms keep staff as a survey finds more than half of professionals would stay put if employers boosted investment.

Markable opens free creator tier and adds AI shopping tools as it targets a fast-growing social commerce market.