About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon
US audit firms shift focus from AI adoption to oversight
Today
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data analytics
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digital transformation
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fintech
US audit firms move from AI roll-outs to tighter oversight as Caseware-backed research shows stronger calls for validation and controls.
Industrial manufacturing tops Digitain cyber risk ranking
Yesterday
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ransomware
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network security
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phishing
Industrial manufacturing heads Digitain's cyber risk index, with healthcare and information technology close behind as attacks, breaches and ransomware mount.
Fortinet report warns of widening cyber skills gap
Yesterday
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socs
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ai
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ai ethics & governance
Fortinet report says cyber shortages are now a business risk as most firms grapple with breaches, AI pressures and rising hiring costs.
DevOps incidents jump 21% as downtime hits 9,255 hours
Yesterday
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devops
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software development
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cloud services
GitProtect says outages on major DevOps platforms jumped 21% in 2025, with longer disruptions hitting GitLab, Jira and GitHub hardest.
eCommerce AI spending rises as leaders fear readiness gap
Yesterday
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data protection
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digital transformation
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cx
eCommerce firms boost AI budgets as 73% of leaders say they are not ready, with UK and US groups citing culture, rules and old systems.
Backbase named Forrester leader & customer favourite
Yesterday
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saas
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crm
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digital transformation
Backbase wins Forrester Leader status and customer favourite as its AI-native Banking OS gains traction with more than 120 banks worldwide.
SiTime touts precision timing to cut AI data centre energy
Last week
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hyperscale
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dc
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hpc
SiTime says sharper synchronisation could trim power waste in AI data centres as operators face mounting scrutiny over grids, emissions and rising demand.
VIPRE report says attackers shift to trusted services
Last week
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endpoint protection
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cloud security
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phishing
VIPRE says cyber criminals are increasingly abusing trusted services like Cloudflare, Microsoft and TestFlight to dodge email security filters.
Temenos report says five trends will reshape banking
Last week
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saas
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digital transformation
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fintech
Temenos and Bain warn that banks must modernise core systems, governed data and cloud architecture as AI, stablecoins and personalisation gather pace.
MacPaw survey finds green concerns may drive file cleanups
Last week
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storage
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hyperscale
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dc
MacPaw Earth Day survey finds 71.7% of Mac users would clear cloud files more often if they knew the environmental cost.
GSA report says 5G market enters more selective phase
Last week
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uc
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semiconductors
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digital transformation
GSA says 392 operators have now launched 5G worldwide as the market shifts from coverage races to Standalone, slicing and enterprise services.
Anthropic & OpenAI split on cyber AI release strategy
Last week
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devops
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hyperscale
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cloud security
Anthropic and OpenAI take rival paths on AI cyber tools, as one keeps access tightly restricted while the other widens vetted user access.
Earth Day calls for data centre grid reset amid AI surge
Last week
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uc
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smart cities
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datacentre infrastructure
Bentley Systems and Blue Cloud Softech Solutions say AI data centres must share more of the burden as power demand tests ageing grids.
Lineaje survey finds AI code confidence outpaces visibility
Last week
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digital transformation
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application security
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devsecops
Lineaje survey flags a widening governance gap as most firms use AI-generated code, yet few can fully see or track it.
Cyber attacks on universities rise 63% around the world
Last week
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malware
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edutech
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firewalls
Universities face a more varied cyber onslaught, with data breaches, hacktivism and ransomware surging as researchers draw nation-state attention.
Coalition launches standards for greener AI data centres
Last week
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smart cities
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hyperscale
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dc
Greening AI data centre coalition sets global benchmarks as pressure mounts over power, water and green finance for booming server farms.
Claude Code can leak secrets in public npm packages
Last week
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data protection
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application security
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devsecops
Check Point says Anthropic's Claude Code can quietly stash credentials in .claude/settings.local.json, which may be published in public npm packages.
Parloa study finds big firms make customer contact hard
Last week
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uc
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digital transformation
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cx
Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
Redgate survey says hybrid cloud is now long-term reality
Last week
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devops
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hybrid cloud
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data analytics
Redgate survey finds 43% of firms view hybrid cloud as permanent, with security worries and stalled database moves making migration harder than planned.
MiQ says marketing funnel no longer matches consumers
Last week
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cx
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martech
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social media
MiQ research finds consumers jump between screens and buying moments in minutes, prompting calls for a more flexible marketing model.