Customer service stories - Page 8

In a major move for logistics, Suttons International and LogChain join forces to advance digitisation and sustainability.

Since implementing Freshdesk to handle the spike in customer enquiries during the pandemic, Crocus has reduced its typical customer-first response time by 91%.

VikingCloud, a provider of cybersecurity and compliance solutions, has appointed Jim Burke as CEO to aid growth and strengthen its unified technology platform.