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Employee Experience (EX) Stories - Page 4

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Employee Experience (EX) stories

Tech Mahindra unveils TechM Ting sonic brand identity
Digital Transformation

Tech Mahindra unveils TechM Ting sonic brand identity

The new audio mark is set to run across offices, apps and customer touchpoints as Tech Mahindra standardises its global brand image.

By Mark Tarre • 3 min read • Last month
Invercargill council completes first cloud payroll
Software-as-a-Service

Invercargill council completes first cloud payroll

The new platform should improve payroll accuracy and reporting for about 550 staff as the council phases out ageing systems across its operations.

By Joseph Gabriel Lagonsin • 3 min read • Last month
NiCE cuts emissions 23% in ESG report on AI & staff
Data centers

NiCE cuts emissions 23% in ESG report on AI & staff

Cloud migration helped NiCE cut Scope 1 and Scope 2 emissions by 23%, while it kept 14% of revenue flowing into research and development.

By Sean Mitchell • 4 min read • Last month
Translation over technology: The channel's most undervalued skill
Software-as-a-Service

Translation over technology: The channel's most undervalued skill

Channel partners risk losing customers if they cannot turn acronyms like UCaaS and SASE into clear business outcomes.

By Will Morey • 4 min read • Last month
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • Last month
Unit4 appoints Stuart Nash as Chief Operating Officer
Software-as-a-Service

Unit4 appoints Stuart Nash as Chief Operating Officer

Customers at Unit4 are set to see faster support and tighter systems integration as Stuart Nash takes charge of service and IT operations.

By Mark Tarre • 3 min read • Last month
TechForce joins Anthropic's Claude partner network
Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Last month
SAP Concur warns of travel expense compliance risks
Software-as-a-Service

SAP Concur warns of travel expense compliance risks

Half of business travellers admit bending expense rules, as unapproved AI use and weak approvals add to finance teams' compliance worries.

By Karen Joy Bacudo • 4 min read • Last month
Ramco deploys payroll platform for Aurecon across Asia
Software-as-a-Service

Ramco deploys payroll platform for Aurecon across Asia

Payroll errors and delays should ease for Aurecon after it replaced local systems with Ramco's managed service across seven Asian markets.

By Karen Joy Bacudo • 4 min read • Fri, 31st Jul 2026
AI is everywhere, but where's the return?
Manufacturing

AI is everywhere, but where's the return?

Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.

By Tristan Ohlenrott • 4 min read • Wed, 29th Jul 2026

Stories from Other Regions

Employee Experience (EX) stories

Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Google tops India's most attractive employer brands
Human Capital Management

Google tops India's most attractive employer brands

Work-life balance now outweighs pay for Indian jobseekers, with 46% planning to switch employers within six months, Randstad found.

By Sofiah Nichole Salivio • 4 min read • Last month
The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition
Data Protection

The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition

Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.

By Richard Harbridge • 6 min read • Last month
Your engagement survey is doing its best, its best is no longer good enough
Software-as-a-Service

Your engagement survey is doing its best, its best is no longer good enough

Annual questionnaires are leaving managers blind to fast-moving workplace pressures, because they capture snapshots instead of actionable signals.

By Kim Severinsen • 5 min read • Last month
HiBob Chief Executive named in HR tech influencers list
Software-as-a-Service

HiBob Chief Executive named in HR tech influencers list

The recognition reflects a wider shift in HR tech as employers look beyond automation to redesign work around AI and workforce strategy.

By Sofiah Nichole Salivio • 4 min read • Last month
B&M completes checkout system rollout across 790 stores
Digital Transformation

B&M completes checkout system rollout across 790 stores

The upgrade should cut faults and speed up checkouts for shoppers and staff across one of the UK's largest discount store networks.

By Sean Mitchell • 3 min read • Last month
Australia leads HR AI adoption, Rippling research shows
Software-as-a-Service

Australia leads HR AI adoption, Rippling research shows

Yet only 36% of HR leaders feel confident their organisations can comply with emerging AI rules, raising governance concerns.

By Sean Mitchell • 4 min read • Last month
Canadian executives rank cyber risk among top change drivers
Data Protection

Canadian executives rank cyber risk among top change drivers

Half of Canadian C-suite leaders say cyber threats could force a major strategy shift next year as AI widens risk and scrutiny.

By Sean Mitchell • 5 min read • Fri, 31st Jul 2026