Process automation stories
The rollout pushes Oracle deeper into AI-driven automation, as the new tools aim to cut manual hand-offs across finance, HR, supply chain and CX.
Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.
Growing demand for hands-on AI training has pushed Optimizely’s waitlist past 1,500 as marketers turn agents into daily workflow tools.
Businesses risk wasting AI budgets on polite interfaces when the bigger gains come from linking systems, data and workflows directly.
The recognition could help Sapiens win cautious buyers in regulated sectors, where insurers and lenders need AI decisions they can explain and audit.
The new platform targets regulated firms seeking auditable AI processes, after Felix raised USD $1.7 million to expand beyond legal work.
The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.
Channel partners in Hong Kong and Macau gain a single route to UiPath products, plus services and sales support, under the new deal.
Workers using AI agents at work now have a vendor-neutral course to help them spot risks, manage oversight and distinguish them from chatbots.
Private equity-backed businesses are adopting paid AI tools faster than the wider market, yet still lag venture-funded peers on full rollout.
The update could let customer success teams automate renewals and risk response with AI agents while keeping existing access controls intact.
Non-technical teams can now build live business apps with data, permissions and security built in, Softr says.
Thousands of student placement claims were paid and screened out in the scheme’s first six months, easing compliance pressure on universities.
Manual intervention after document capture is a costly bottleneck for AP and claims teams, which the new tool aims to remove.
Finance teams could cut invoice processing time in half as Aqilla folds capture, coding and approvals into one system.
Beta testing showed the platform can cut manual work quickly, completing more than 350 automations in under two weeks at one organisation.
Cashiers and factory hands are among the most exposed to automation, with one US study finding patternmakers face a 99% risk by 2034.
Financial institutions could cut manual checks as a Fujifilm-DoxAI tool scans identity and income records for fraud in New Zealand.
Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.
Smaller firms are using artificial intelligence to cut admin time, with data analysis and scheduling topping the list of practical tasks.