Productivity stories
Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.
It aims to turn staff ideas into customer solutions and patentable IP, as the company backs prototypes, mentoring and filing costs.
The programme gives staff a route to turn workplace ideas into customer solutions and patentable intellectual property, as AI speeds up competition.
The programme aims to cut delays and duplication across PIL's 100-vessel network by creating a single real-time view of operations.
Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.
Shared data platforms could see outages contained to one tenant, as Google Cloud says a new sharded design cuts blast radius and eases scaling.
Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.
Passenger complaints can now be acted on in minutes, helping Scoot spot booking and login problems before they dent sales.
Poor data is derailing AI projects and inflating delivery errors, customer service failures and compliance risks across organisations.
Fund administrators can now pull banking data in real time as Northern Trust's new APIs go live with NAV Fund Services first to adopt them.
Insurers could speed up claims and underwriting while keeping audit trails intact, as NTT Data targets regulated workflows with new AI tools.
The recognition highlights telecoms' shift towards customer- and revenue-led fault handling as operators juggle 5G, cloud and edge networks.
Near real-time alerts could help the German hub spot bottlenecks earlier, reducing knock-on baggage delays for passengers and aircraft turnarounds.
Cloud security teams are under pressure to act faster as vulnerabilities are being exploited within hours of disclosure, Sysdig said.
Banks could gain faster product updates and lower operating costs as Maximum emerges from stealth with a USD $30 million seed round.
The footwear group aims to cut costs and unify operations across 85 countries as it modernises ageing systems with AI support.
Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.
Banks and credit unions could cut manual data prep and gain faster customer insights as Armstrong Bank already uses the combined system.
Finance teams are gaining a system that handles workflows end to end, as Maximor says its platform now covers 98% of transactions autonomously.
Most UK commercial landlords are still only piloting AI, as integration and skills gaps, not cost, slow wider rollout across portfolios.
