Productivity stories

eCommerce firms boost AI budgets as 73% of leaders say they are not ready, with UK and US groups citing culture, rules and old systems.

Backbase wins Forrester Leader status and customer favourite as its AI-native Banking OS gains traction with more than 120 banks worldwide.

Telecoms risk misfiring on AI if they focus on rapid deployment over redesigning workflows, governance and data readiness, survey finds.

Forrester says the biggest AI breakthrough will come from systems that perceive and act in the real world, not humanoid robots.

SAS unveils Quantum Lab for Viya users as a survey finds firms are increasingly worried about practical uses, skills and returns.

FPT and Intel partner on an AI-driven factory system aimed at boosting throughput, cutting bottlenecks and enabling smarter production decisions.

DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.

AICPA and CIMA unveil global AI training for finance staff as firms seek to turn automation and generative tools into measurable gains.

NTT DATA launches Software Defined Infrastructure Services Agent to help enterprises manage multivendor IT estates with natural language prompts.

Retailers trim expansion plans as geopolitical turmoil and inflation bite, with fewer than one in six executives pursuing strong growth strategies.

UK workers now see cyberattacks and data breaches as the biggest threat to business continuity, with only 30% aware of a crisis plan.

Workday supports Club Med's HR digital overhaul as the resort operator brings recruiting, time tracking and benefits onto one platform.

Google warns AI is turbocharging cyber attacks as Sandra Joyce says firms must patch fast, while Gemini boosts threat detection and analysis.

AI tools may help construction firms keep staff as a survey finds more than half of professionals would stay put if employers boosted investment.

Google Cloud says banks need governance-led platforms to unlock agentic AI at scale, with tens of agents set to reshape compliance, fraud and risk.

Merck deepens Google Cloud tie-up with USD $1 billion AI rollout across research, manufacturing and commercial operations.

Celonis and ProcessLab debut banking tools for mortgage approvals and service teams as lenders seek faster decisions, lower costs and better customer journeys.

EcoVadis expands workplace AI rollout with Google Cloud, using Gemini Enterprise to automate internal tasks and train staff to build custom agents.

GE Appliances uses Gemini Enterprise to put AI into factories, logistics and supplier work, cutting backorders 25% and speeding shift summaries.

KnowBe4 teams with Flywire to streamline international billing, accepting 140 currencies as it cuts manual reconciliation and boosts cash flow.