Customer retention stories
Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.
Security software company Clearswift has appointed Connector Systems as a distributor as the company strengthens its Asia Pacific presence.
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
Experian's QAS launches NZ QuickAddress Batch, slashing mail return costs of up to USD $25 per item by enhancing address accuracy and data management.
Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.