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Employee Experience (EX) Stories - Page 12

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Employee Experience (EX) stories

Capita cuts hiring time by 43% with Workday AI tools
Unified Communications

Capita cuts hiring time by 43% with Workday AI tools

Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Feb 2026
TCS to modernise Flight Centre's global tech services
Disaster Recovery

TCS to modernise Flight Centre's global tech services

TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.

By Karen Joy Bacudo • 3 min read • Tue, 10th Feb 2026
UKG names Paul Broughton Asia Pacific managing director
Digital Transformation

UKG names Paul Broughton Asia Pacific managing director

UKG appoints veteran HR tech executive Paul Broughton as Asia Pacific managing director to spearhead regional growth and customer expansion.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 10th Feb 2026
A look ahead: workplace and tech converge in 2026
Software-as-a-Service

A look ahead: workplace and tech converge in 2026

Australian workplaces brace for 2026 as AI, hybrid models and security demands converge to reshape how, where and why people work.

By Brad Pulford • 6 min read • Tue, 10th Feb 2026
Empathix unveils EMMY, a voice-led AI job search tool
Human Capital Management

Empathix unveils EMMY, a voice-led AI job search tool

Empathix launches EMMY, a voice-led AI job search assistant for New Zealand and Australia that swaps job boards for conversational hiring.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Qualtrics names Jason Maynard CEO to drive AI growth
Software-as-a-Service

Qualtrics names Jason Maynard CEO to drive AI growth

Qualtrics appoints Oracle veteran Jason Maynard as CEO to spearhead AI expansion and steer its pending USD $6.75 billion Press Ganey deal.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
Qualtrics names Jason Maynard CEO to drive AI growth
Data Analytics

Qualtrics names Jason Maynard CEO to drive AI growth

Qualtrics appoints former Oracle executive Jason Maynard as CEO to spearhead AI-driven growth and a USD $6.75 billion Press Ganey deal.

By Sean Mitchell • 4 min read • Wed, 4th Feb 2026
Event planners juggle lean budgets, AI hesitation
Data Protection

Event planners juggle lean budgets, AI hesitation

Event planners in Australia and New Zealand face tighter budgets, faster turnarounds and lingering doubts over AI's place in their work.

By Melania Watson • 3 min read • Mon, 2nd Feb 2026
Contact centres report rising morale but AI doubts grow
Unified Communications

Contact centres report rising morale but AI doubts grow

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 30th Jan 2026

Stories from Other Regions

Employee Experience (EX) stories

Sapia.ai unveils Phai, an AI coach for career change
Human Capital Management

Sapia.ai unveils Phai, an AI coach for career change

Sapia.ai debuts Phai, an AI chat coach designed to help workers rethink careers, build confidence and navigate changing job markets.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Feb 2026
AI misalignment costs UK firms billions in lost gains
Digital Transformation

AI misalignment costs UK firms billions in lost gains

Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.

By Karen Joy Bacudo • 5 min read • Fri, 13th Feb 2026
AI productivity gains undermined by rising rework burden
DevOps

AI productivity gains undermined by rising rework burden

AI tools save hours at work but Workday finds nearly 40% of those gains are wiped out as staff redo, check and correct low-quality outputs.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
AI agents go mainstream in Singapore sales teams
Customer Relationship Management

AI agents go mainstream in Singapore sales teams

AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.

By Melania Watson • 4 min read • Mon, 9th Feb 2026
AI agents surge in Australia, but integration lagging
Software-as-a-Service

AI agents surge in Australia, but integration lagging

Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.

By Shannon Williams • 4 min read • Fri, 6th Feb 2026
Omnissa honours global innovators in digital workspaces
Digital Signage

Omnissa honours global innovators in digital workspaces

Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.

By Kaleah Salmon • 4 min read • Fri, 6th Feb 2026
AI boosts engagement but 'shadow AI' risk grows in UK
Data Protection

AI boosts engagement but 'shadow AI' risk grows in UK

AI rollouts are lifting UK staff engagement, but new research warns unapproved 'shadow AI' use is outpacing employers' controls.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
Discovery Consulting appoints SAP leader for NSW push
Digital Transformation

Discovery Consulting appoints SAP leader for NSW push

Discovery Consulting names SAP specialist Mark Miranda to spearhead NSW mid-market growth, targeting preferred partner status by 2028.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
Toast opens new Bengaluru tech hub to drive growth
Fintech

Toast opens new Bengaluru tech hub to drive growth

Toast has opened a 64,000-square-foot Bengaluru tech hub at RMZ Ecoworld to scale product development, hiring and global innovation.

By Mark Tarre • 3 min read • Mon, 2nd Feb 2026